Privacy Policy

We collect information you provide directly — for example, when you request an estimate, contact us, or apply for a job. This may include your name, email address, phone number, project address, and details about the work you're considering.

We also automatically collect limited technical information when you browse the site, which may include:

• IP address and general location
• Browser and device type
• Pages viewed and time on site
• Referring website

We use the information we collect to:

• Respond to your inquiries and prepare estimates
• Provide and manage the construction and remodeling services you request
• Communicate about your project, appointments, and follow-ups
• Improve our website and services
• Comply with legal and contractual obligations

We do not sell your personal information. We may share it with:

• Trusted service providers and subcontractors who help us deliver your project
• Vendors that operate our website, hosting, communications, and analytics
• Authorities when required by law, or to protect our rights, safety, or property

Any partners who receive your information are expected to protect it and use it only for the purposes we authorize.

When you apply for a job through our Careers page, we collect what you send: your contact details, your answers on the form (such as experience, skills and availability), any message, and any resume you attach.

We use it only to review your application and to contact you about jobs with us. It is seen only by the people at Diamondback who handle hiring, it is never sold, and it is not used for marketing. We keep it while it is useful for current or future openings; email us at any time and we will delete it.

When you provide your mobile number and consent — for example through our website or estimate-request forms, over the phone, in person, or in a signed service agreement — you agree to receive recurring text messages (SMS/MMS) from Diamondback Service Pros about your account and projects. These may include appointment and scheduling reminders, job and crew status updates, links to review and approve proposals and invoices, billing notifications, and replies to your questions. Consent to receive texts is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe, or reply HELP for help. You can also reach us at (480) 800‑9102 or info@dbackpros.com.

We do not sell, rent, or share your mobile phone number, your SMS opt-in, or your consent information with any third parties or affiliates for their own marketing or promotional purposes. Mobile information is used solely to operate the text-messaging program described above; any vendor we use to help deliver these messages (such as our messaging provider) is contractually limited to that purpose and may not use the information for any other reason.

Our site may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features.

We keep personal information only as long as needed for the purposes described above or as required by law. We use commercially reasonable safeguards to protect it, though no method of transmission or storage is completely secure.

You may opt out of marketing communications at any time by using an unsubscribe link or contacting us. Subject to applicable law, you may request access to, correction of, or deletion of your personal information by emailing us at the address below.

Our site may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Changes take effect when posted, and the "last updated" date above will reflect the most recent revision.

Questions about this policy? Contact Diamondback Service Pros LLC at info@dbackpros.com or (480) 800‑9102, or write to us at 3400 N. Arizona Ave., Ste 101, Chandler, AZ 85225.